Privacy Policy

At Crown & Chrome, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

We collect the following types of information:

Personal Information

Name
Email address
Phone number
Vehicle information (make, model, condition)
Appointment details

Non-Personal Information

Browser type and version
IP address
Pages visited on our site
Time spent on the site

This information helps us improve our services and provide a better user experience.

2. How We Use Your Information

We use your information to:

Schedule and confirm appointments
Respond to inquiries or service requests
Send updates or promotional offers (with your consent)
Improve our website and marketing efforts
Ensure security and detect fraud

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only with:

Trusted service providers who help operate our website or process bookings
Legal authorities when required by law or to protect our rights

4. Data Security

We implement industry-standard security measures to protect your information. However, no online transmission is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights and Choices

You have the right to:

Access the personal data we hold about you
Request corrections or deletions
Opt-out of marketing communications at any time

To make a request, contact us at crownandchrm@gmail.com or call 585-308-1438.

6. Cookies

Our site may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

8. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact:

Crown & Chrome
Leroy, New York
Email: crownandchrm@gmail.com
Phone: 585-308-1438